Aug 13, 2026

Operations, first hire

We're making our first operations hire to build the business layer of Paper — starting with the data and systems that tell us how the business is actually working.

Operations at Paper — a blueprint collage of charts, maps, and GTM systems
Dominique Gordon, Head of Product Growth at Paper

Hi, I’m Dom, Head of Product Growth at Paper.

Paper is the design canvas for teams shipping with agents. We recently raised our $34M Series A from Accel and ICONIQ to build the next great design platform, and we’re growing fast. After the Paper Desktop launch, we 25x’d ARR in a month, giving us rock-solid conviction: teams shipping with agents need a design tool built specifically for the new era. Thousands of teams now pay for Paper. We’ve ranked near the top of Ramp’s fastest-growing companies list for four consecutive months, including multiple months at #1. We are growing revenue at over 20% MoM, and our customers include leading design teams like Ramp, Lovable, and Harvey.

We’re making our first operations hire to build the business layer of Paper — starting with the data and systems that tell us how the business is actually working. You’ll work directly with me, our Head of Product Growth.

What you’ll do

  • Be the source of truth for business data: write code to answer questions about revenue, retention, churn, and adoption, and build the dashboards the team runs on
  • Build our GTM operating layer from scratch: decide what systems Paper needs, pick the tools, and choose build vs. buy vs. manual, and connect product, billing, and GTM data so customer behavior drives real workflows
  • Own our financial and people systems: payments architecture decisions, tax and accounting coordination with outside firms, and our HR platform (Gusto)
  • Run day-to-day business operations end to end: vendor contracts, invoicing, customer procurement, security questionnaires, SOC 2 evidence
  • Automate high-leverage manual work across all of the above

What we’re looking for

  • Operations or analytics experience at an early-stage startup — you’ve seen a company grow from $1M to $10M+ ARR and know what to reach for on day one
  • Technical fluency with APIs, integrations, automation, and data models
  • You select and implement tools, not just administer a stack you inherited
  • Strong commercial intuition and a bias toward simple systems
  • Ego-free executor: things handed to you get finished, and you measure your impact in how much faster everyone else moves
  • You love early stage — you’ll be the first one doing this, with full ownership

Helpful: SQL, CRM architecture, product analytics, enrichment tooling, AI-enabled workflows, PLG businesses.

Success in 6 months

  • Business reporting is trusted, and questions about revenue, retention, and adoption have fast answers
  • Your insights have created breakthroughs for the business
  • A lightweight GTM systems architecture is in place with the right core tools
  • Product signals reliably feed GTM workflows
  • Back-office runs without heroics, and the growth team spends materially less time operating infrastructure

Values

  • Passionate about tools for creative professionals
  • Highest agency and motivation: startups are hard, we show up every day and make progress
  • Nothing’s off limits: you see what needs to happen and you help make it happen
  • Always improving: you love analyzing work in a group and helping each other do quality work
  • High velocity: we ship to production many times per week and the business velocity needs to match

What we offer

You’ll have everything to do your best work: great tools, a generous budget for your gear, and flexible hours. Our team is fully remote with team members across the Americas, Europe, and Australia, and a yearly team get-together to enjoy each other’s company. We’re opening an optional San Francisco HQ.

We’re also pretty small—right now, it’s just 12 of us. Each of us values the freedom and leverage that comes from being in a small team, and it’s a culture we will maintain.

Being at an early-stage startup you also get meaningful equity in the company.

Application

Send me a few short bullet points about you if you’re interested:
join@paper.design