@paperbuild logapp →

Privacy Policy

Last updated: December 17th, 2025

Lost Coast Labs, Inc. (“we”, “us”, or “our”) operates the Paper design tool, including our website, web application, and browser extensions (collectively, the “Service”).

We take user privacy seriously and collect only the data necessary to operate and improve the Service.

Information We Collect

1. Product Usage Data

We use analytics such as PostHog to collect basic product analytics, such as:

  • Feature usage
  • Interaction patterns
  • Performance metrics
  • General device and browser information

This data helps us understand how the Service is used and improve product quality. We do not use analytics data for advertising.

2. Session Data and Logs

In order to:

  • Investigate bugs
  • Respond to support requests
  • Improve reliability and performance

we may review:

  • Application logs
  • Error reports
  • Limited session data

Access to this data is restricted and used only for product quality and support purposes.

3. User Content

Files and design data created by users are stored securely in large, standard infrastructure vendors such as Cloudflare.

We apply standard security practices and restrict employee access to only what is necessary to operate and support the Service.

We do not access user content unless required for support, debugging, or with user permission.

What We Do Not Do

  • We do not sell user data
  • We do not share data with third parties for advertising or marketing

Data Sharing

We only share data with trusted service providers that help us operate the Service (such as analytics and hosting providers). These providers process data on our behalf and are required to protect it.

Data Security

We use industry-standard security practices to protect user data, including:

  • Secure cloud infrastructure
  • Limited internal access controls
  • Encrypted connections where appropriate

However, no system can be guaranteed to be 100% secure.

Chrome Extension Permissions

Our Chrome extension only accesses data necessary to provide its functionality. It does not collect personal data beyond what is described in this policy.

Data Retention

We retain data only as long as necessary to operate and improve the Service, comply with legal obligations, and resolve disputes.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Last updated” date will be revised.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Email: operations@paper.design

Website: https://paper.design